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Privacy Policy

Bill and Ben whose registered office is at 1 Rainhill Way Darlington  County Durham, DL2 2GA takes your privacy very seriously. We ask that you read this Privacy Policy carefully as it contains important information about what to expect when we collect personal information about you and how we will use your personal data. It will also tell you how you can contact us if you wish to control the personal information which you have given to us under rights given by the Data Protection Act 1998

 People who order goods from our website may upload data relating to third parties when creating designs to be placed upon such goods.

Consequently, this policy applies to information we collect about:

  • visitors to our website (see paragraph 4 in respect of cookies);
  • people who order products on the website; and
  • subjects of data uploaded onto the website by persons ordering products on the website (“Design Subjects”).

For the purposes of this privacy policy ‘designs’ and ‘goods’ shall have the same meaning as contained in the terms and conditions contained at [].

  1. The information we collect about you

When you order products from the website we collect the following personal information from you and/or the Design Subjects:

  1. your name and (if applicable) the name of the Design Subject;

 

  1. you date of birth and/or the date of birth of the Design Subject;

 

  1. details of the social media that you or the Design Subject use;

 

  1. (depending upon the goods or designs selected) your hair and/or eye colour;

 

  1. your postal address, email address, telephone number, credit or debit card number and expiry date;

 

  1. photographs of you or the Design Subject to use as designs to be placed on goods ordered through the website.

 

  1. the version of browser which your computer is using;

 

  1. the computer’s IP Address;

 

  1. the computers operating systems settings and your computer language settings; and

 

  1. any pages which you have accessed and been shown to you.
  2. How we will use the information about you

We gather this information to allow us to process any orders you may make and to prepare the designs and to provide the goods. When you order goods, the personal information collected by us is forwarded to our sub-contractors to prepare the design.  The relevant information is also used by us to communicate with you on the provision of the goods and creation of the designs. If you agree, we may also contact you about other products and services we think may be of interest to you.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services.

The initial information provided will be used to create an account with us. This is intended to make it easier and quicker to make additional purchases though our website and to inform you of additional products that may be of interest to you (please see paragraph 3 below)  We will use this information to manage your account.

Depending upon the payment options selected, your personal details may be forwarded to a payment collector such as Paypal. Normally, when such a payment method is selected, you will be directed to the website of the relevant payment collected. Please be aware of the privacy policies utilized by such payment collectors.

When your information is provided to our subcontractor or third party payment collector, we will have no further control over the information provided. We cannot confirm that such subcontractors and payment collectors have suitable security in place to protect such personal information and have no control over how our subcontractors use this information. All of the information listed in paragraph 1 above may be provided to our subcontractors depending upon the goods and/or designs selected. The only personal information ever provided to third party payment collectors is such information strictly necessary to take the required payment

  1. Marketing

We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send a blank email message to [insert email address and/or an email link]. By e-mailing this address, we will ensure that we cease using your personal information to market products and services to you. If you agree to us providing you with marketing information, you can always opt out at a later date.

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an email to [insert email address and/or an email link]. By e-mailing this address, we will ensure that we cease using your personal information to market products and services to you. If you agree to us providing you with third party marketing information, you can always opt out at a later date.

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an email to [insert email address and/or an email link].

  1. Our use of cookies and other information-gathering technologies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity. For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function if you remove cookies from your browser.

The only cookies used on the website are the following Google analytic cookies:

Utma:   This cookie is set by Google Analytics and records time-related information and number of visits to the site. This cookie expires after two years.


Utmb:    This cookie is also set by Google Analytics and records approximately how long you spend on the site. However this cookie expires after one hour.


Utmc:    This cookie is also set by Google Analytics and records how long you spend on the site. The cookie expires when you close your browser.
           

Utmz:    This cookie is also set by Google Analytics and records the referring site (where you came from if following a link into this site). This cookie expires after six months.

For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.

  1. Social Media

From time to time we will advertise our goods using social media sites and platforms. Due to the fact that our goods contain designs that contain characterisations of you or Design Subjects, you or the Design Subjects may be identifiable on such goods. By submitting your information you consent to us advertising goods containing such designs on such social media sites and platforms.This information will be shared with others in our network on particular social media sites and we will be unable to control how this information is subsequently used once it has been uploaded onto social media platforms.Please refer to any privacy policies relation to the relevant service media provider.

 

Should you or any Design Subjects not want such goods or designs to be advertised on social media sites or platforms or wish such items removed from social media sites or platforms, please contact us on [] or send a letter to JAK INK Limited, Unit 4, Innovation House, Turn Park, Station Road, Chester le Street, County Durham, DH3 3DY.

  1. How we protect your information

We have put in place the following security procedures and technical and organisational measures to safeguard your personal information: (provide details of security measures in relation to the personal data processed, eg firewalls, browser certification technology, encryption, limited access, use of passwords etc as appropriate). We cannot confirm that the subcontractors or third party payment collectors we use to prepare the designs have suitable security in place to protect such personal information and have no control over how our subcontractors use this information..

We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

  1. Overseas Transfers

The information you provide may be transferred to countries outside the European Economic Area ('EEA') that do not have similar protections in place regarding your data and restrictions on its use as set out in this policy. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein. By submitting your information you consent to these transfers for the purposes specified above.

  1. Access to your information and updating and correcting your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to [insert name and email address of information officer] or send a letter to JAK INK Limited, Unit 4, Innovation House, Turn Park, Station Road, Chester le Street, County Durham, DH3 3DY. We may make a small charge for this service.

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, for example if you change your email address, name or payment details, please let us know the correct details by sending an email to [insert name and email address of accounts contact] or send a letter to JAK INK Limited, Unit 4, Innovation House, Turn Park, Station Road, Chester le Street, County Durham, DH3 3DY. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

You will be required to liaise directly with our subcontractors and third party payment collectors if you require them to amend any personal details they hold on you. Details of the subcontractors or third party payment collectors can be provided on request.

  1. Sale of business

If our business is sold or integrated with another business your details may be disclosed to advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

My caricature was great! The likeness was unbelievable. Excellent Job!